Toot! Tooot! Just have to blow my own horn here for a sweet moment to celebrate our recent accreditation from the Better Business Bureau and 'A' rating. It's really nice to know that after three years of commitment to service and quality above all, that we've built a solid reputation for those things and it's not going unnoticed.
The Window Viper is still just a small family owned business with a lot of growing to do. As time rolls by and we continue to grow our little business it's crucial for us to make sure we have the right people on our team to maintain the passion that drives us to excellence.
Thanks to all of our loyal clientele and we are always welcoming new ones to experience what a real professional window cleaning service is all about.
A lesson learned....
I thought I had it all in the bag! Early this year I hired an exceptionally skilled window cleaner to help take the company to the next level. The two of us were crushing through jobs like an unstoppable train. With all the work adding up and the long days I was blinded to the fact that I had all my eggs in one basket. Ya, the old saying.
Well, my guy was a very hard worker and had a tendency to overexert. Eventually I got the call on a monday morning that he had to rest his sore arm. Days later his doctor advised him to stop using it. Disaster struck, and very quickly the unstoppable train was derailed and the struggle to avert disaster was the new non stop beast.
Another famous saying - everything happens for a reason. Once I got news that I needed to replace my main crewman I decided to make some serious changes to the company structure and started to create and staff another crew, in another truck. And never to have all my faith lying on one single card.
We're now about ready to get back full swing into the service end of things. I'm very thankful to my loyal clients for their patience during the sudden overhaul. Trust me, it's all for the best.
We wish Dennis a fast recovery and hope that in time he can return to the work force and once again be a word class window cleaner.
The Window Viper