This is our thanks to our clients for helping make 2016 such a successful year
Holiday Closures / Frost Delays / And other important info
2016 Year in review
No better time than when the world is frozen stiff, to compose the next issue of The Window Viper Newsletter. With snow packed on the roofs, and solid slabs of ice in the gutters, we have been enjoying some extra down time and making the best of a wintery December.
2016 was a very challenging and successful year for us, thanks to clients like you. The service continues to evolve, and with the implementation of the new online billing system, we have made it more convenient for the customer to pay simply with a click of a mouse. This process mends seamlessly into our accounting software also so it has cut down on paper consumption drastically. Our online quotes are also 100% paperless now as well, which has not only stopped paper consumption, but has also streamlined the quoting process so you get the quote in your e-mailbox within seconds of the assessment.
Our roof cleaning services are the best in the business and we have seen such a huge demand for this service that plans are in the works to branch out a second service named "Moss Masters". Right now we have purchased the domain www.mossmasters.ca and it currently points you to the Window Viper roof cleaning page. Keep an eye on our newsletters and blog for updates on this new venture, you might be seeing a new truck on the road soon!
Our crew now consists of myself and two full time technicians (Tyler & Luke) and each of us now carry a valid rope access ticket for any rope and harness related work. We will most likely expand the crew again in 2017, and as always we will seek out the most qualified individual. At The Window Viper everything is green, except for our staff!
We will be closed for Christmas break Dec 26th until Jan 2nd
Potential Frost Delays
Nature has her way with us this time of year. When temperatures drop, and things ice up, we can't risk working on roofs or putting ladders on icy surfaces. We ask for, and appreciate your patience & understanding when forced to re book your service call due to snow or ice. So far this year we have been very lucky with a warm wet November, but December is turning out to be a cold frigid month. Hang in there, we will get to you as soon as it warms back up. We want to get back to work just as bad as you want us to!
The Window Viper